In addition to promoting communication activities, and encouraging customers to install and use the customer care ecosystem, EVNHANOI has been actively implementing a variety of electricity-saving solutions for each customer group.

Accordingly, encourage administrative agencies, office buildings, schools, shopping malls, and service establishments to turn off or reduce 50% of the lighting system capacity in corridors, parking lots, campuses, and public areas after 10 p.m.; mobilize businesses and production establishments with large electricity consumption to participate in the voluntary demand response (DR) program, proactively adjust production plans, and shift electricity usage time to off-peak or normal hours.

As of September 20, 2024, 3,342 customers in the capital have signed agreements to participate in the program with a total reduced capacity of 212.7MW.

Energy-saving solutions using water-cooled systems consume less energy and have highly efficient

Limit using electrical equipment during peak hours from 12:00 to 15:00 and from 22:00 to 24:00 every day

In parallel with the propaganda and guidance on economical electricity use, EVNHANOI also mobilizes and encourages customers to participate in monitoring meter readings, looking up power consumption indexes via Website, EVNHANOI App, and Chatbot integrated on the Facebook Messenger application... to have a reasonable electricity usage plan.

It can be seen that changing electricity usage habits towards more and more savings has not only brought benefits to power customers but also helped EVNHANOI to effectively manage and operate the power grid in a safe and effective manner, limit the risk of local overload at certain times, and reduce the burden on the capital's power grid system.

Translator: Thu Hường